Refund Policy

At FELVANIS, we are committed to ensuring your complete satisfaction with our products and services. If, for any reason, you are not satisfied with a purchase, we invite you to review our policy on refunds and returns.

Refund Eligibility

• Items must be returned within 30 days of the purchase date.
• The product must be in its original, unused condition with all packaging intact.
• A receipt or proof of purchase is required for all returns.

Non-Refundable Items

• Customized goods that are made to order.
• Items on final sale or clearance.
• Gift cards and vouchers.

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Once your request is approved, you will receive instructions on how to return your item. Upon receipt and inspection of the returned item, we will process your refund to the original method of payment within 7-10 business days.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund. Customers are responsible for paying their own shipping costs for returning an item.

Contact Us

If you have any questions about our refund policy, please contact us:

• By email: [email protected]
• By phone: +1 234 567 8900
• By visiting our office: 123 Business Plaza, Suite 456, San Francisco, CA 94105